The Ella Transfer acrylic walk-in bathtub is our wider model of our wheelchair accessible walk-in tubs and comes equipped with a comfortable 24.5” wide molded seat, and a beautifully custom crafted L-Shape door, offering this tub a unique high-end look. A low step-in threshold, textured slip resistant floor, as well as wall and deck mounted grab bars work in unison to allow for easy and safe entry and exit of the tub. The acrylic shell is backed by a solid rustproof stainless-steel frame with adjustable leveling legs, giving you a safe, sturdy, and long-lasting walk-in bathtub.
Lead time: Please allow 2-4 business days for order handling and 3-8 business days for shipping.
Ella Acrylic Walk-in Tubs are vacuum formed from a solid, long-lasting acrylic sheet. The non-porous material in white gloss finish is easy to clean and impermeable to mold and mildew. Under the acrylic shell facade is a rust proof, stainless steel frame reinforced with multiple fiberglass mesh and gelcoat layers to ensure the durability of the tub’s structure. The frame has multiple leveling legs that can be adjusted for an easier installation and stronger support.
Ella’s Transfer32 Walk-In Tubs main feature is the aluminum L-Shape Outward Swing Door. While it was designed for wheelchair users and those with mobility issues, it has become very popular amongst everyday users due to effortless access into the tub. The door’s distinct shape and the engineering of the outward swing allows the door to clear a 21” tall toilet and create a wide entry for an easy transition from wheelchair into a smooth acrylic seat. The sleek rubber handle mounted on the inside panel of the door aids in closing the door. The L-shape outswing door is equipped with a unique gear and shaft driven, 2-latch door lock system concealed with an acrylic decorative cover. The 2-latch system creates a more secure and watertight door seal, edging out our competition who typically use a single latch/lever system.
The Transfer32 comes with our unique Ella Dual Drain Technology (DDT) consisting of two 2” gravity driven drains with four 2” outlets, 2 overflows and 2 openers, allowing a fast, reliable drainage. Two caps are also included to cover up to 2 of 4 ports if needed. The 2” drain outlets can be connected to the standard 1 ½” house drain with a T or Y fitting and piping selected by a professional plumber. The drain pipe configuration and selection of the pipes and fittings is up to the homeowner or licensed plumber. However, for the most efficient drainage, please consider connecting to all 4 ports and to a 2” house drain if possible.
Some may wonder how an Ella brand drain can drain faster even though it’s connected to a 1 ½” house drain using a T or Y fitting. That’s because as the water drains, air is pushed through the 2 overflows creating a vent system and reducing the amount of air bubbles preventing a free flow of the water. As a result, this produces the fastest gravity driven drain in the industry. The average drainage time evaluated by our dealers range from only 50 seconds to a couple minutes based on tub size, condition of the house drain and configurations.
The Transfer32 also includes one (1) reversible end panel for left or right corner installation option and one (1) extension panel kit for a 32” alcove installation. These panels cover the end of the tub to give your bathtub a completed look. Additional panels can be ordered in the case your tub will be installed to the wall as free standing.
We provide a limited lifetime warranty, of free replacement parts for the lifetime of the original customer living at the address of installation. This warranty is non-transferable to other customers or locations. Shipping costs and the labor of replacement(s) are not included.
Jetting & Therapy Options
Ella’s Transfer32 Acrylic Walk-in Bathtubs are available in multiple package options. Ella’s Bubbles offers four (4) therapeutic jetting system options: Hydro Massage, Independent Hydro Foot Massage, Air Jet Massage, and/or Infusion Microbubble Therapy. The Transfer32 can combine up to two (2) jetting systems. The most popular combinations are Air + Hydro and Hydro + Independent Foot Massage. The following jetting systems are available with the Transfer32:
The Hydro Massage System includes: a hydro pump with an in-line water heater, eco-friendly ozone sterilization system, hydro massage intensity dial control, and strategically positioned hydro jet system for targeted and effective massaging.
The in-line water heater helps maintain the water temperature at constant level while bathing, if the water tank can produce enough hot water. It is suggested to upgrade to the largest available 75-gallon water heater to ensure enough hot water. Please consult with a professional contractor to determine if your water tank can provide enough hot water for a walk-in bathtub. Our ozone sterilization system is the most eco-friendly, chemical free disinfectant that can eliminate a wide variety of inorganic, organic, and microbiological bacteria. The sterilization system is especially helpful in eliminating odors and hygienic maintenance. The in-line water heater and ozone sterilization automatically engage when the hydro massage push control is pressed down when turning on your jets. The hydro massage intensity dial control allows you to adjust the strength of the water stream by adding more or less air into the hydro system.
The Ella Transfer32 has thirteen (13) strategically placed hydro jets in order to deliver optimal therapeutic relief. Seven (7) upper fixed jets work to provide relief to your back, hips and thighs, while four (4) lower adjustable jets massage your feet and calves.
The Hydrotherapy Massage System’s most popular control system is the on/off push control because the buttons were designed to rise above the deck in order to make it easier to push. A smaller, digital controller is also available for the Air+Hydrotherapy Massage Package, but may be more difficult for elderly to see and operate.
Independent Hydro Foot Massage System
The Hydro + Independent Foot Massage package uses two independently run pumps to give bathers a simultaneous full body and foot massage. Or, bathers can enjoy an independent foot massage within minutes of simply filling the foot well up the seat level. The foot massage system includes a hydro pump with an in-line water heater. Both the strategically positioned upper and lower jets powered by two hydro pumps have an intensity dial air control to adjust the strength of the water pressure to your liking from a gentle pressure to a more rigorous massage.
Please note: if you choose the Hydrotherapy + Independent Foot Massage package, your walk-in bathtub will come with one (1) in-line water heater that will be connected to the lower jets and used with the independent foot massage feature, and an ozone sterilization system connected to the upper jets.
Air Massage System
The Air Jet Massage System includes an air pump with a 3-speed variable push control, strategically positioned air jets for optimal therapeutic relief, and an auto-purge to maintain an air system free of any build ups. The Air Massage System’s most popular control system is the on/off push control because the buttons were designed to rise above the deck in order to make it easier to push. A smaller, digital controller is also available for the Air+Hydrotherapy Massage Package, but may be more difficult for elderly to see and operate.
The Transfer32 has seventeen (17) strategically placed air jets that pull in air and blow it into the water to create a gentle, relaxing massage. Eleven (11) upper, fixed flat jets work to provide relief to your back, hips and thighs, while an additional six (6) floor jets located in the lower foot area deliver a gentle massage to your feet and legs. Additionally, two (2) of the eleven (11) upper air jets are bidet jets.
The Air Jet Massage System also includes an auto-purge feature. This feature engages automatically 20 minutes after the pump has been turned off to purge water out of the air jet lines. The auto-purge will run for 120 seconds to ensure your system is clear and free of moisture and excess water helping to prevent the mildew build up.
Note: This massage is more gentle than a Hydrotherapy Massage.
Infusion™ Microbubble Therapy
Ella Infusion™ MicroBubble Therapy System consists of a single Microbubble jet connected to a hydro pump and Microbubble Tank System. The high-pressure hydro pump, along with the Microbubble tank, breaks down the water molecules into billions of tiny bubbles which are then sent out through the single jet. At the push of an on/off button, this feature can provide a moisturizing, exfoliating therapeutic experience all while detoxifying and relieving skin related issues.
1. Ella 2 Piece Fast Fill Faucet
The 2-Piece fast-fill faucet has two (2) pieces: a mounted faucet and a pull out multi-functional hand shower. The lever to control the temperature of the water is included on the mounted faucet, as well as a button that can divert the water flow between the mounted faucet and handshower. The 2-Piece faucet has a fill rate of 16 GPM (gallons per minute), based on plumbing conditions.Available in Chrome or Brushed Nickel.
2. Ella 5 Piece Fast Fill Faucet
The 5-Piece fast-fill faucet has five (5) pieces: two temperature levers, a diverter lever, a mounted faucet and a pull out multi-functional hand shower. To control the temperature of the water, use the hot or cold lever. The third lever can divert the water between the mounted faucet and handshower. The 5-Piece faucet has a fill rate of 18 GPM (gallons per minute), based on plumbing conditions.
3. Thermostatic Control Valve 5 Piece Faucet Set
The 5 Piece Faucet Set includes a deck mounted thermostatic control valve, spout, pull-out hand shower, spout diverter, and pull-out shower diverter. The defining feature is the Deck Mounted Thermostatic Control Valve, which has an anti-scald feature that keeps the water at a consistent temperature and prevents water from suddenly shifting to unsafe temperature levels. Fill time with this faucet is 7-8 gallons per minute based on your home plumbing conditions.
4. Huntington Brass 5 Piece Fast Fill Faucet Set
The Huntington Brass 5 Piece Fast Fill Faucet Set includes a spout, pull-out hand shower, hot and cold on/off levers, and a diverter. This fast fill-faucet has a fill rate up to 18 gallons per minute based on your home plumbing conditions. The ¾” supply lines offer a higher rate of water flow compared to standard ½” lines. Available in Chrome, Antique Bronze, and in Satin Nickel.
5. Jandon Retro 5 Piece Roman Faucet
The Jandon Retro 5 Piece Faucet Set includes a spout, pull-out hand shower, hot and cold on/off levers, and a diverter. The ½” supply lines allow for a fill rate of 12-16 gallons per minute based on your home plumbing conditions.
1. Controller Options
We offer two control options: Push Control or Digital Control. Our Push Controls are easy-to-use push down buttons that will operate your chosen jetting and any additional features.
The digital control is our more modern option, giving you a digital keypad from which to control your jets and additional features such as Chromatherapy LEDs and heated seat & backrest. Since the Digital Control is smaller, it may be more difficult for elderly to see and operate.
2. Heated Seat and Backrest
Available on all Ella walk-in tubs, the Heated Backrest & Seat system helps keep you comfortable and warm while your tub fills. Operated by an on/off Push Control or Digital Control, the heated backrest and seat is activated in minutes, keeping users cozy and relaxed from the moment they enter the tub.
3. LED Chromatherapy
LED Chromatherapy features multicolor LED lights that are controlled with an on/off Push Control or Digital Control. The LED light cycles through various colors and illuminates the entire water to create a relaxing and harmonious experience. Since 1876, people have used light waves to rid the mind and body of ailments, commonly referred to as Chromatherapy. It is believed that each color has a different healing property.
Note: LED Chromatherapy is included in bathtubs that include a combination of at least two (2) jetting systems/therapies.
4. Standard Seat Pillow Riser
The Standard Seat Pillow Riser is designed to cover the bidet jets found in your Ella walk-in bathtub. This luxuriously thick pillow is incredibly comfortable and can be used as a riser or additional seat support in all walk in bathtubs. The interior material is washable and can be removed.
5. U-Shape Seat Pillow Riser
Our dual massage walk-in tubs have two air jets in the center of the seat. The U shape pillow is designed to accommodate these two bidet jets. If you want to cover bidet jets, you can utilize the regular seat pillow. This luxuriously thick pillow is incredibly comfortable and can be used as riser or additional seat support in all walk in bathtubs. The interior material is washable and can be removed.
6. Headrest & Neck Support
Increase your comfort with the Ella Walk-In Bathtub Headrest. The headrest can be mounted on the wall or on the deck using attached suction cups.
7. Ella 4-Fold Glass Shower Screen in Chrome Finish for Walk-In Tubs
The Ella brand 4-fold shower screen is the best option in the industry for walk-in tubs because of the foldable feature that’s not offered with a standard shower glass or curtains. This gives bathers an airy, open feeling with the option to easily push the screen aside. The lightweight glass, secured in an aluminum frame with quality gear hinges, is sturdy enough to endure rigorous daily use. Additionally, one of the 4-fold sections can be removed to create a 3-fold shower screen.
8. Complete Shower Column For Deck Mounted Faucets
The Shower Column Kit connects to a diverter on an Ella brand 2 or 5 piece deck mounted faucet in order to create an extended overhead shower. The stainless steel, chrome finish column can be effortlessly adjusted up to 7 feet tall. Along the column is a vertically movable, 5 mode multi-functional hand shower, and attached at the top is an oversize rain shower that can be directed with ease to the seat for a seated shower or footwell for a stand up shower. This shower column kit replaces the need for a wall-mounted showerhead.
Products are manufactured and completed in the USA or in our partner factories located in China. The production location of each ordered walk-in tub is based on required electrical standards and customer’s desired features. A 110V electrical requirement will most likely be completed and shipped out of the USA, while tubs with 220V electrical components will be completed and shipped out of China.
What electrical standard is required for Ella walk-in tubs?
The Ella walk-in tubs can be manufactured with 110V electrical components in the USA or 220V components in our partner factories located in China. Each country will have different electrical standards.
Do your bathtubs come with a warranty?
Yes, Ella’s Bubbles offers a limited lifetime warranty which includes free parts during the lifetime of the original customer, living at the address of installation. This warranty is non-transferable to other customers or locations. Shipping and labor costs are not covered. Delivery time may be affected by customer location and the availability of part(s).
A walk-in bathtub has a door–how exactly does water stay in the tub?
Since bathers enter the bathtub and close the door before filling or draining the bathtub with water, the door is responsible for keeping water in the bathtub. There is a rubber gasket installed into the door or the door frame which is squeezed at the time of closing and locking the door. The gasket seals the door and the door frame.
What is the difference between air massage, hydro massage, and microbubbles?
The air massage has an air pump which pushes the air through the air hoses and air jets, while the hydro massage has a water pump which pushes the water through the water pipes and hydro jets. Microbubble therapy is not a massage but a unique dermatological therapy. Rather, billions of microbubbles are injected through a single water jet by filling the tub with tiny microbubbles capable of penetrating and moisturizing and exfoliating your skin, as well as offering many benefits.
What installation instructions come with the tub?
Every walk-in bathtub installation manual, warranty or other pdf document can be found on the description tab.
What is the weight capacity for the seat?
If the customer can comfortably fit in the tub, the bathtub can hold the bather’s weight.
What happens if a part on my Ella walk-in tub breaks?
In case of any technical problems, please contact our customer support. Please be prepared to share a description of the issue and photographic evidence with your technician.
Where should the water supply lines be installed before the walk-in tub is installed?
Ella 2-Piece or 5-Piece fast fill faucets include two (2) five-foot long water supply lines, which must be connected to the shut off valves near the tub. Most non-Ella brand faucets may not include supply lines so please check the contents of your purchase.
If the walk-in tub is installed into a three-wall opening, would maintenance be affected?
By placing the walk-in bathtub snugly into a 3-wall opening, it would create limited access for maintenance since the both ends of the tub will be enclosed. However, the removable front apron has access panels for maintenance purposes. Most Ella walk-in tubs come with one reversible end panel included for left or right corner installation. If you need to cover both ends, please purchase an additional end panel.
What electrical house wiring is needed for my walk-in tub?
The house wiring for the tub will be determined by your professional electrician who will calculate total Amperage for each component. For example, if you only have one 5AMP hydro pump with a 7 AMP in-line water heater, it’s a total of 12 AMP. Since breakers are available in increments of 5 Amperage, it’s important to round up; therefore, for 12 AMP, a 15 AMP GFCI protected breaker is required. Walk-in bathtubs, the same as any other bathtubs with electrical parts, will require a dedicated GFCI protected electrical line. Consult with your local licensed electrician.
Will the walk-in bathtub fit in my home?
Ella walk-in bathtubs are delivered as one unit. Therefore, it is necessary to ensure you correctly measure the width of your doorways from the main entrance to the bathroom, and turning angles in which you would need to carry your walk-in bathtub into the bathroom.
Who can install Ella walk-in bathtubs?
Licensed and experienced contractors who are aware of local building construction requirements. Experienced electricians and plumbers will be able to install the bathtub by following our installation manuals, videos and directions.
How do I seal between the tub and wall?
You can seal between the tub and the wall using 100% silicone or silicone based caulking. Please see manuals for additional information.
Can I have additional grab bars installed onto my tub?
No, it will void the warranty. Any additional grab bars must be installed on the bathroom wall.
Is the extension panel custom sized for each tub to fit into a three-wall, 60” alcove opening?
Yes, most Ella tubs that are shorter than 60” include one (1) custom size extension panel to fill a three-wall, 60” alcove. Some tubs, like Front Entry or Mobile, do not have extension panels.
Will the outswing door open when the door is unlocked and there is water inside the bathtub?
Yes, the outswing door will open when the door is unlocked- no matter if the tub is empty or filled with water.
Does the tub come with an in-line water heater?
The Hydro Massage Pump is equipped with an in-line water heater. This in-line water heater is not designed to heat up the water, rather it only maintains the water’s temperature in the tub. As an alternative, the heated seat and backrest option can be purchased to keep the seat warm. It is suggested to upgrade to the largest available water heater to ensure enough hot water.
Why are the faucets so far from the seat?
Faucets are positioned farther from the seat and closest to a small front access panel to gain maintenance access if needed. However, you can request the faucet to be placed on the side wall since the faucet holes are drilled only after orders are placed.
What makes the Ella walk-in tub doors so special?
The most distinguishing features of Ella brand walk-in bathtubs are the sleek designs of the doors. Ella’s offers a variety of door styles: U-shape inward swing, U-shape outward swing, L-shape outswing, and S-Class inward swing.
Does the bath come with handrails?
Ella brand walk-in bathtubs do not come with handrails, however, safety grab bars are included with most models.
Are the walk-in bathtub seats comfortable?
Ella walk-in bathtubs come with a molded acrylic seat. These seats are both sturdy and comfortable. The comfort level will vary due to the length or width of the seat, so please check the drawings to compare and assess.
How many jets are in my walk-in bathtub?
Please visit individual product pages to view images, descriptions and drawings for each particular model and jetting packages
Does the bath come with a faucet or handshower?
If you order an Ella 2-piece or 5-piece deck mount faucet, it will include a faucet and a pull out hand mixed.
Can one of the sections of the 4-fold shower screen be removed?
Yes, one (1) of the 4-fold sections can be removed to create a 3-fold shower screen.
What’s the difference between a 2-Piece and 5-Piece fast-fill faucet?
The main difference between the 2 and 5-Piece faucet is, the 2-piece faucet saves deck space (as there are two pieces); however, the 5-piece faucet has a slightly faster fill time.
Is it possible to shower in a walk-in bathtub?
Yes, if the shower head or shower column is properly installed to avoid water leaks through the pull out hand shower. The pull out hand shower is not designed to be hung on the wall because the water may leak through the retraction hole. Please see helpful information here:
Walk-in bathtubs are designed for seated bathing, therefore laying in a walk-in bathtub is dangerous and prohibited. However, Ella’s Bubbles offers two Lay Down bathtub models: Lay Down 30” x 60” and Lay Down 32” x 72.”
Are all walk-in bathtubs the same?
No, Ella brand walk-in bathtubs have over 25 different model options. Our tubs range in door style, size, jetting options, and therapeutic options.
What size water heater is required?
It is suggested to upgrade to the largest available water heater to ensure enough hot water can be produced. Please consult with a professional contractor to determine if your water tank can provide enough hot water for a walk-in bathtub, or contact Ella’s Bubbles agent or customer support.
Can the thermostatic control valve be adjusted, and if so, how?
Yes, the Thermostatic Control Valve can be adjusted by pressing the button and turning the knob towards the red dot to increase the hot water flow.
Do I need to flush the unit before and after use?
Please click here for cleaning and maintenance instructions.