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Customer Reviews

Based on 112 reviews

Very pleased with this product.
Owner was helpful and knowledgeable helping me getting the lift limit switches set

Love the products I purchased!

Overhead lift

This was the best purchase ever! We desperately needed some overhead garage storage but, both my husband and I are handicap and cannot climb ladders. So this was perfect!
It did take a while to get a handyman to install it, not because of this great product, but because we have a new built home in Florida, and they do not add the extra support in the garages for ANY overhead storage! So, we had to find an experienced handyman that knew what they were doing to install the extra support, and the lift.
I love this lift, and if we ever moved again I would purchase again!
Thank you Ambient Home!

The Dr-50A is fine but the wheel balancer does not have a step by step set up guide making it dif...

Review should also be reviewed after 6 -12 months

Terrible Customer Service

When my order was received, the delivery driver would not allow me to open the package to inspect it before accepting the delivery. The exterior packaging showed obvious damage. I had to deny it and send it back with the delivery company. I have been going back and forth with customer service for 2 weeks. I have requested a replacement. I have requested a refund. No one is giving me answers.

Hi John, as per checking, all of your emails have been responded to. Please know that since your claim is already in process, we have to make sure that the supplier confirms your cancellation request. Once this has been done, we will let you know of next steps. Thank you.

Missing shipment

Have no heard from anybody or received the cabinet

Hi Michael,

We have emailed you your tracking information along with the package receiving instructions on 08/28. If you were not able to find it on your main inbox, please check your spam or junk folder as the emails may have landed there. Thank you.

great for older people

It is a very convenient tool for people who should not climb ladders and try to store items.

Perfect for coolers and hunting gear!

I have never enjoyed showering as much

I ordered this unit around 2 weeks ago. it arrived yesterday before lunch. I first of all want to commend the gentleman on the the phone for his excellent customer service.
Since last evening I have never taken so many showers in a day, it is simply wonderful from comfort, to making you feel rejuvenated.
Thank you Ambient Home..

Beautiful vanity, but they don't exchange anything after 30 days. Even though it's defective, terrible!! Mirror is defective and they refuse to exchange it!!!

Hi Melissa, we appreciate your review! As what we have discussed, your claim was submitted more than 30 days ago from the time it was shipped. It is clearly indicated on our receiving instructions and returns and refunds policies that such issues should be reported to us right away. Also, we have been constantly following up with our supplier regarding the replacement cost because we're set on helping you all throughout. We'll let you know when they respond to us. Have a great day!

Awesome Product & Excellent Staff

Thank You! This Crystal Kayak is everything I could have asked for. Very grateful this item was available via payments on Ambient Home. Very attentive & helpful staff when asking about delivery.

satisfied customer

meets our needs. a little slow, but safe.

I need help on how to assemble it

Excellent customer service. Above and beyond !!

Delighted to work with Ambient Homes

We have yet to set up our new Riga XL 6 Greenhouse we bought from Ambient Homes; that will happen when the weather gets a little warmer. However, for now, I am writing this review to express how delighted we were working with Ambient Homes. They had the lowest price for the model greenhouse we wanted, and they gave us an additional 2% off. Communication was swift and we were kept informed every step of the way.

Nice Vanity

Arrived safely and as described. Ambient Homes helped me add an additional backsplash piece to match so that I could finish the adjacent wall too. Appreciate the help!

Just what I was looking for

We really like how this looks. I made some changes to make it look more elegant. Now it looks like part of my furniture.


This lift is perfect for us since we want to get the items out of our crawl space

Fire Place

Ambient Homes was very easy to work with and the fireplace is a piece of art.

600 lbs lift

This lift will overheat and stop working if you cycle it too many time's. Takes a while for it to start working again.

Garage Storage Lift 600 lbs w/ Remote - Auxx-Lift 1600

Legion Furniture 36 Inch Solid Wood Vanity | WH5136

Finally up after five months of waiting!

My husband and I ordered our 12x18 Charleston Solarium in May. We were extremely organized in unpacking the parts and lying them out along the side of the pool in anticipation of constructing our Cabana. To our dismay, both doors and one screen panel were damaged. We took pictures and immediately contacted customer service. Weeks of phone calls, texts, and emails to both customer service and directly to the manufacturer, Sojag yielding nothing but frustration on our end. Finally, as a last resort, my husband contacted Sam's Club online where the product was purchased. We were reluctant when the representative said he would send us a whole new solarium in 5-7 days. It actually came. It took us three days to build on our own. Today is September 15th, five months from when we ordered our solarium. They say they have over 400,000 replacement parts in stock, but could not send us the most basic parts we needed.


Quality products, quick shipping, quick question/answer response,